FAQ

{About Login and registration}

Q: I can't log in.

A: You are not a registered member, or you have entered the wrong email address or password.

Q: How do i unsubscribe from email newsletter?

A: We will provide you unsubscribe from in the email newsletter that you receive.

Q: I forgot my member ID and password.

A: The email address you registered when you registered as a member will be used as your ID. If you have forgotten your password, please click " Forgot Password" on the registration page to reset your password.

{About Product}

Q: I don't know what size is right for me.

A: The product pages all indicate the finished size of the product. Please measure your cloths and compare them with the sizes in the size chart to find the right size. If you have any questions about your size, please contact our customer service.

Q:Can i buy the products that are 'out of stock' ?

A: We may be able to add the requested product. Generally it takes 15 days to restocks items marked.

{About Ordering}

Q:How do I place an order?

A: Please add the product to your cart and proceed with the purchase procedure. Please enter your personal information, address and set the payment method and complete the payment.

Q: I did not receive an order confirmation email.

A: 1) Please make sure that your email address is correct. 2)The email may be classified as 'junk mail'. 3)Please make sure that you are set up to receive emails from blissebazar.com. 4) You can contact our customer support.

Q: I want to change or cancel my order.

A: You can cancel your order after it has been completed, expect for sales items and pre-order items. Please note that the cancellation policy may vary depending on the status of the order at the time you order and you can contact our customer support.

{About Payment}

Q: About payment by credit card.

A: We accept Visa, Master, Amex and Paypal.

{About Delivery and Shipping Costs}

Q: How long doest it take to received my order?

A: We it takes 8-12 Business days. Please check details for shipping method link on the website

Q: How much is the shipping cost ?

A:  Standard shipping ( $15 USD ). FREE shipping orders over $100 USD.

Q: Can I change my delivery address?

A: It is possible to change the delivery address. Please contact our customer support.

Q: Can you ship internationally?

A: Internationally shipping is available.

Q: Can I choose my shipping carrier?

A: Currently, we do not offer a choice of shipping companies. We apologize for the inconvenience.

Q: The product I received was defective,

A: We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please check refund & return policy link for details and contact our customer support.